General Course Information

General Course Information

All you need to know

Lead Facilitators
Our lead facilitators are all experienced coaches and psychologists with depth of experience in working with delegates at the most effective point for each individual’s personal growth, both in groups and individually. This ensures that you leave our courses with new learning, skills and tools that enable you to apply your learning and achieve results specific to the demands of your day to day life and career.
Facilitator To Delegate Ratio
Our guaranteed low facilitator to delegate ratio allows for a personalised approach.
Resource Package
You will receive a resource package of course notes covering course content and templates for practices presented together with recommendations for further reading, videos and other sources of potential interest.
Supplementary Coaching
To get the most out of our courses, we recommend considering some individual coaching sessions to help apply your insights and learning in the real world. We offer coaching at discounted rates for our alumni if booked within a month of course completion.
Course Cancellation
If you have to cancel attendance at a course, under normal circumstances we do not offer a refund for cancellations made within a month of the course date. In this situation, attendance can be deferred to a future date for the same course or any other course we offer. If exceptional circumstances apply, cancellations will be considered on an individual basis. All cancellations must be notified in writing and will be acknowledged promptly. If you do need to cancel, please ensure that you have received confirmation of the cancellation from us.
Customised Courses
All of our open access courses can be delivered in house, and can be further customised to meet the specific needs of your organisation. Please contact us to enquire about these options. If you have any further questions or need to contact us, please send us your email.
general-information