Do you offer telephone, Skype, Zoom or on-line therapy sessions?
Yes, we do.
Do I have to lie down on a couch during therapy sessions?
No. However, some people like to sit on a reclining chair or lie on a bed when they are having hypnotherapy as they find it helps with the relaxation process that is part of hypnotherapy.
I’m worried that I will leave my therapy session looking upset in public
We always try to ensure that you leave the therapy room in a calm and collected state. We do this by guiding the therapy session to a conclusion by winding down from emotionally heightened moments.
What happens when my therapy sessions end?
We know that long-term therapy, in particular, has a huge impact on clients. When your treatment is coming to an end, you can rely on your therapist to suggest a way of winding down to your final session so you can adjust to life without therapy. We always contact our clients after their course of sessions is over, to see how they are.
What safeguards are there in therapy?
We are professionally trained and belong to relevant professional associations, as listed on the home page of this website. As with all therapists, we are also supervised according to the rules specified by the professional bodies we belong to. We sometimes discuss clients with our clinical supervisors, to be sure we are taking the right approach, but we are all bound by professional rules on confidentiality to maintain your privacy.
Do you provide therapy sessions in other languages?
We sometimes receive requests for therapy in other languages including French, German, Greek, Italian, Polish, Portuguese, Spanish and Swedish. If you need therapy in a language which is not listed here, we will try to find someone for you.
What about confidentiality and privacy in and out of therapy sessions?
Whatever you discuss with your therapist is absolutely confidential. We will sometimes discuss clients with our clinical supervisors, to be sure we are taking the right approach, however, we are all bound by professional rules on confidentiality to maintain your privacy.We are registered under the Data Protection Act 1998 (registration number Z1280450) because we hold information on our clients in a database, and we may need to contact you between sessions.We also hold limited information on clients so we can refer to it between therapy sessions (which is common practice for therapists). We also hold brief details on people who have signed up to receive our newsletters. We will never share information on our database with third parties If you wish to see information we hold on you, please email email@example.com
What happens if I have a complaint about a therapy or a therapist?
If you think you’ve been treated inappropriately, please raise it first with your therapist. If you do not feel able to raise it with your therapist, or if you are not able to resolve it having spoken to them, please email us on firstname.lastname@example.org and we will do all we can to address your concerns. If you’re not happy with the outcome, you will be able to follow it up with the professional body that your therapist is accredited to, and they will have their own complaint procedures.