Organisational development and culture

What’s your culture like?

Culture is one of the first things we always ask our clients about: it’s the intersection where performance meets psychology. Whether or not Peter Drucker ever actually uttered the line, “Culture eats strategy for lunch”, the maxim is as true now as it was then. It doesn’t matter how good your business strategy is: if your culture doesn’t support it then the smartest strategy is dead in the water.

We can help. Our consultants have all spent years working with leaders and teams within corporates and start-ups to improve performance, and culture is absolutely key to making change happen and improving results across the board.

Making your organisational culture work

Is your organisational culture working? How do you know? If so, how are you measuring it? We help organisations go beyond vision and values statements and implement tangible, lasting culture change that delivers measurable outcomes for the business across everything from employee engagement to innovation.

We’ll assess and measure your organisation’s culture in terms of outcomes for the individual, team and wider organisational level, and identify where there are structures in place that (unintentionally) reward and reinforce negative thinking over positive outcomes.
Our consultants will help you build on, or re-build, your organisation’s culture from the bottom up if that is what’s needed. We’ll work through everything from your business model to your work structures, from your talent management to how you communicate with your people.
We’ll help you communicate any organisational culture changes in a way that gets buy-in and ownership across the business.

Making your leadership culture work

Like it or not, almost all organisations take their collective lead on culture from the top of the business. People notice, consciously and unconsciously, how their leaders behave, from how they manage the people around them to how they communicate with everyone else in the organisation.

These behaviours send a message to others, modelling how they themselves should behave and perform. Are you and your leaders walking the walk or just talking the talk? We can help you find out what your people think, and help you work out what to do about it.

We’ll work through our psychological assessments with your leaders and managers to help them understand their own leadership style and the impact and effectiveness it has on their teams.
We’ll work to coach each of your leaders and managers in setting personal and professional development goals, with plans in place to reach those goals.
We’ll help your leaders make sure that their own behaviours and management style are aligned with the organisational vision, values and culture.

Building a team culture

Is there a formal process in place in your organisation to build and grow high-performing teams?
So often we work with businesses where teams are assembled operationally without taking the time upfront to help them learn how one another like to work best and interact with one another.

We can help you build a high-performing, supportive, empathic team culture.
We can coach your teams through assessments designed to help them really uncover and understand themselves and their teammates. We’ll work alongside your teams to observe and assess them, before identifying their individual personality types and ways of working.

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    Our 5-step plan for creating culture change that really lasts

    Creating culture change that lasts isn’t easy. Our five steps lay out a clear roadmap to delivering change that really sticks. Depending on the scale of your organisation we’re able to deliver it alongside you in-house, or give you the tools and processes to deliver it yourself.

    1. Take the temperature

    Before we can help you identify the change that’s needed, we need to find out what’s working – and what’s not. We’ll help you take the temperature of your organisation – running assessments of your organisation and your people. We can come in and do this for you if you need us to, or give you the support and tools you need to do it yourself.

    3. Lead right from the front

    To make sure change runs through the whole business, we have also designed (and can run) a training course for managers that kicks off with a workshop and a series of weekly updates and group coaching resources while the change programme is running.

    5. How do you measure up?

    How are you going to measure the improvements you’ve made? We’ll build in reportable metrics that will show you quantifiable differences being made across the business.

    2. Make change happen

    We create and run a series of workshops to help the leadership team fully identify the current situation, brief them on our assessment and recommendations, work through what needs to change, and ultimately own and champion the culture changes required.

    4. Communicate, communicate, communicate

    Good internal communications is the secret weapon in most organisations. We can help you devise and rollout a company-wide communications strategy that will play to your organisation’s strengths, and create ownable buy-in from the bottom-up.